4dep - 1708 Words

HR PROFESSION MAP HR Profession Map is an online self-assessment tool for CIPD members. It can be used to assess your capability against the activities, knowledge and behaviours in the CIPD Profession Map and access recommendations for development. HRPM describes knowledge, activities, skills and behaviours that any HR professional needs to posses to be successful in their HR role. It consists of ten professional areas including two core areas which are Strategy, Insights and Solutions and Leading HR. The core areas present sets of skills that every HR professional should be competent at regardless which of the four bands they fall into. Band one is for those in supportive/assistant admin roles. Band two is for those in an advisory role†¦show more content†¦For instance, the client is an external customer and problem he is having at this time is critical for my company business as whilst online services are not working the company I work for is losing revenue. Therefore I will deal with client’s issue first, I will inform our technical support group so they can contact our service providers and developers who will deal with problem promptly. I would then call the client back and explain that our online services should resume soon as the technical issues are being dealt with. This way the customer feels valued and does not feel ignored, this is important for repeat business. Secondly I will contact the Manager and set a time for a grievance meeting, as it is important to tackle any issues before they escalate. That way a person with a grievance feels that their problem is being addressed, and that management is willing to work on resolving it. My final customer would be a croupier; his query about holiday entitlement is important to him, but not imperative for running of the company business. I will inform the croupier that I am going to find relevant information, print it out and leave it in a sealed envelope with his manager. Sometimes in my job role I come across customer needs that are conflicting. For example directors want to extend casino opening hours at weekends by introducing day shifts to increase business revenue, but casino employees want more time off work.Show MoreRelated4de p601 Words   |  3 PagesTitle Developing yourself as an Effective Human Resources or Learning and Development Practitioner Introduction ------------------------------------------------- Word count from here. Approx 600 words. 1.1 HR Profession Map (HRPM) CIPD Profession Map identifies different professional areas within HR, different behaviour types associated with professions, and bands which determine the level an individual is at (e.g, Admin, Manager, Director etc). Members of the CIPD website canRead MoreAssessment 4Dep1178 Words   |  5 Pagesï » ¿CIPD Foundation CERTIFICATE in human resource LEVEL 3 4DEP ASSESSMENT 01 Activities 1 The Human Resource Professional Map (HPRM) Activity 01 Introduction: The Human Resource Map (HRPM) was developed by the CIPD it was created by generalists and specialists within the CIPD/HR environments to explain how HR add value to any organisation within the UK and around the world. The (HRMP) is a guideline/benchmarked on line tool which can help individuals and organisations identify immediate andRead More4dep1770 Words   |  8 Pages4DEP Assessment 1.1 - Explain the knowledge, skills and behaviours required to be effective in an identified HR role. The CIPD professional map determines what HR professionals should know and understand to make a difference to their organisation. The map can be used in its form or in part or be incorporated into organisation’s existing competency structure. The map highlights ten professional areas with the centre of the map focusing on the two core areas which sit at the heart of theRead More4dep747 Words   |  3 PagesActivity One This report intends to help in the understanding of the CIPD Human Resource Professional Map (HRPM). The HRPM was designed by the CIPD with the intention of helping the individual develop themselves as a successful Human Resource Practitioner, whilst providing a guideline to businesses, big and small. It highlights the professions and behaviours needed in order to progress successfully up the career ladder. It is broken down in to two central cores. * The first core is InsightRead More4dep912 Words   |  4 PagesWrite a report in which you: †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   briefly summarise the CIPD professional Map (i.e. the core areas, the professional areas, the bands and the behaviours) †¢Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   comment on the activities and knowledge specified within any 1 professional area, at either band 1 or band 2, identifying those you consider most essential to your own (or other identified) HR role. The HR Professional Map is designed to identify the skills and behaviours all HR practioners should portray within their roleRead More4DEP Activity 1894 Words   |  4 Pagesï » ¿ Unit 4DEP (HR) Activity 1.1 Summary of the CIPD HR Profession Map The HRPM is a visual illustration of the activities, skills and behaviours required to be effective in an HR role. It based on information and best practice shared globally by HR professionals. Many organisations around the world now use it to benchmark their HR capability. The map is designed as follows: At the core of the HRPM are two crucial areas: Strategy, Insights Solutions Develop an understandingRead MoreCIPD 4DEP3320 Words   |  14 PagesActivity 1 The HR Profession Map shows in few steps how professionals could become a value within the organisation in which they work. It has been created by the CIPD for anyone who wants to upgrade and develop own career or for any other who wants to start working in the HR field. It describes what people need to do and to know and how they need to do it. For this reason the map covers all the professional areas within the HR field, giving the knowledge to become an effective and successful HRRead More4DEP Assignment 2389 Words   |  10 Pagesï » ¿4DEP Activity 1 1.1 HR Profession Map It is created by the profession for the profession, as a development tool to decipher the HR capabilities of individuals, teams and organisations. It can show areas that you need to improve or identify achievements to assist with development in your career path. It can identify skills needed, capabilities in the team and show where progress is needed. Core: Insights, Strategy and Solutions The heart of the map, is having the knowledge and understandingRead MoreCipd - 4dep-a Essay686 Words   |  3 PagesAssessment 4DEP – Activity A CPD stands for Continuing Professional Development and is a means of supporting people in the workplace to understand more about the environment in which they work, the job they do and how to do it better. As an initiative, CPD was largely unknown until at least the 1960s. Professional bodies only started to take systematic steps to ensure their members continue their development on an ongoing basis within the last ten to fifteen years of the twentieth century. RecognitionRead MoreCIPD 4DEP1461 Words   |  6 Pages1.1 The Human Resources Profession Map (HRPM) was created to explain how HR adds value; it was designed by a collaboration of both specialist and generalists working in the UK and globally across private and public sectors. The HRPM was developed by the CIPD. The design of the HRPM is to be relevant and applicable to HR professionals operating anywhere in the world, all sectors and in organisations of any shape or size. It captures what skills are required for effective and successful HR. There